If you going to be returning we highly recommend a hold versus cancelling. This way you keep your membership rate and avoid any fees associated with cancelling in the middle of the contracted term. If you cancel you will actually lose any discounted membership rates you have been grandfathered in to.
If you would like to put your membership on hold instead of cancelling, you can submit a Membership Hold Request for up to 30 days total for a 6 month agreement and 60 days for a 12 month agreement. You tell us the start date and select the length of the hold and we will place it on your account in Wodify. You will not receive any charges during this period.
Any hold time beyond the allowed time will be charged at a rate of $50 per month for longer term holds.
If you’re sure you’d like to hold, just complete and submit the form below. We need at least 10 days notice before any upcoming charges to place a hold. If a charge is due in those 10 days you won’t lose that value of membership, it will just held and when you return you will be able to continue that paid month without having to pay again.
Pre-Paid Members – If your membership is prepaid you will not lose the remaining value if you place a hold. For example, if you have 2 months pre-paid remaining and you hold for a month you will still have those two months remaining should you place a hold.
If you have any questions, please contact us and we’ll work through it together.